Customer Success: Onboarding & Training Specialist – South, Midwest, and East Regions

About Us
Colleague AI is an innovative education technology startup that partners with K-12 teachers, schools, and districts to integrate AI into teaching and learning. Our mission is to empower educators with tools that save time, expand instructional possibilities, and model responsible use of AI for students.

 

Position Overview
We are seeking an experienced K-12 educator to join our team as a Customer Success & Training Specialist. This role bridges classroom expertise with cutting-edge technology, supporting schools and districts as they implement Colleague AI. The ideal candidate will have a strong background in teaching, a passion for professional development, and excitement about how AI can enhance education.

 

Key Responsibilities

  • Lead professional development (PD) and training sessions for teachers and school staff at the district and school levels.
  • Provide ongoing customer support to ensure successful implementation of Colleague AI.
  • Develop asynchronous training materials, guides, and resources for educators.
  • Represent Colleague AI at regional education conferences as a presenter, exhibitor, or company representative.
  • Conduct outreach to identify and develop new opportunities for school and district engagement and conference attendance.
  • Collaborate with sales team members to support school and district partnerships, conduct platform demonstrations, and contribute to closing deals.
  • Act as a trusted partner and advocate for teachers, ensuring their feedback informs product and training improvements.

 

Qualifications

  • Minimum 5 years of K-12 teaching experience (required).
  • Ability to create engaging instructional materials (both live and asynchronous).
  • Strong communication and presentation skills across diverse educator and administrator audiences.
  • Deep interest in and enthusiasm for AI in education.
  • Proven track record of delivering PD, training, or instructional coaching.
  • Comfortable with regional travel for school visits, conferences, and events.
  • Entrepreneurial mindset, flexibility, and eagerness to grow with a startup team.

 

Location & Travel
This position is open in the South, Midwest, and East regions of the United States. Candidates should be based in these regions and expect moderate regional travel.

 

Why Join Colleague AI?

  • Opportunity to shape how AI is responsibly and effectively integrated into teaching and learning.
  • Collaborative, mission-driven startup environment.
  • Professional growth in edtech, AI, and leadership in teacher learning.
  • Competitive compensation with potential for growth as the company scales.

 

To apply, please fill out the application form.